Websites · 5 min read
Drivers remember their MOT at 9pm. Can they book then?
A busy workshop phone misses bookings an online form would catch.
The short answer
A garage website in Huddersfield should let drivers see your services, rough prices and availability, then request a booking without waiting on the phone. Add a page for each main service, from-prices, an online booking form and a Google Business Profile with matching details.
By Raja Wahab, Co-founder, Fixby Studios · Published · Updated · 5 min read
Why the phone is not enough
When the workshop is busy, the phone often goes unanswered. Many drivers remember their MOT in the evening or at the weekend. An online booking request lets them act then, and you confirm the slot next morning.
What to put on a garage website
- One page per main service: MOT, servicing, diagnostics, brakes, clutches, tyres, air-con.
- From-prices, and what can change the final cost.
- A booking request asking for registration, preferred date and phone number.
- Courtesy cars, collection or while-you-wait options, if you offer them.
- Approvals and memberships you actually hold.
Phone only
- — Goes unanswered when busy
- — Nothing to do outside opening hours
- — No from-prices to compare
Online booking
- — Takes requests evenings and weekends
- — From-prices shown upfront
- — You confirm the slot next morning
Reviews and your map listing
Local map results matter for 'MOT near me' searches. Ask every happy customer for a Google review with a short text after the invoice, and reply to reviews. Keep hours and phone number identical on the site and the profile.
“Give MOT, servicing, diagnostics and repairs their own pages.”
Reminders bring customers back
MOTs happen every year. With the customer's permission, a reminder sent before the due date is a simple way to earn repeat work. It can run from the same system that takes bookings.
Your questions
- Should a garage show prices online?
- From-prices help customers compare and cut down on price-check calls. Explain what can change the final bill, such as parts or extra work found during inspection.
- Can online bookings link to my workshop diary?
- Yes. A simple request form can be emailed to you, or bookings can connect to your diary so only free slots are shown.
- Are MOT reminders allowed?
- Yes, if the customer has agreed to be contacted. Record that permission when they book and make it easy to opt out.
Raja Wahab is co-founder of Fixby Studios, a Huddersfield studio building websites, SEO, social media and business software for small, owner-managed businesses across West Yorkshire.
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